** Update **
IYD is committed to providing you with quality tools, and well supported
services. To achieve this goal, we will be switching to a new Customer
Service Center on Friday March 28th. You can currently access this
Customer Service Center through
http://help.iyd.com and after March 28th
you will be automatically re-directed there from our support tools.
IYD is committed to provide you with quality domain registration tools and services. To support those services, we offer you straight-forward and easy to understand language so you can help your customers reach their goals.
For your most frequently asked questions you can quickly search for your answer in IYD's Knowledge Base. This system allows you to search from a data base of previous asked questions. Maybe someone just like you already asked a similar question. Simply browse the Knowledge Base or type in your question. If you don't get the answer you're looking for, then:
When you open a ticket, your question is immediately placed in our queue and will be answered by IYDs support staff in the order it was received. If the same question is asked more than once, we'll make sure to add it to the Knowledge Base for future use. Your questions are very important to us. Please feel free to open a ticket. We welcome your questions and thank you for helping us help others.
If nothing else works, or you simply have a comment, suggestion or praise, you can let us know by visiting our
Contact Us page.
